Check that your storage device isn't full.If Microsoft itself is having issues, that may also cause broken downloads. Check that the Xbox network isn't down.Check your speed on, and ensure you're not connected to a VPN or something like that. I know it seems simple, but sometimes a download may stall if your internet is too slow or suffering from some kind of interference, even if the rest of your web seems to be working. ![]() Check that your internet is properly connected.Here's how to check your Windows device limit. Sometimes the Microsoft Store doesn't warn you that you've exceeded your device limit, which may incur problems when trying to download things that require a license. If you have a bunch of old devices you've connected to that you no longer use, you should remove them. The Microsoft Store only allows you to access up to 10 devices at a time with your Microsoft Account. Check that you didn't hit your Windows device limit.If a game appears to be stuck in "queued" status, you will want to hit the X beside the game title where it says it's "queued", clear cookies, and then try the download once more. If you are currently downloading one game and select a second (or third, or fourth) to download as well, until the first is ready to play, the other game(s) will remain in the "queued" status. When a game is "queued", this means that it is waiting in line to be downloaded. You can read more about security software interactions and how to resolve them in this Help Center article. ![]() If you are still having trouble after following the steps above, then the download is likely being blocked by security software.
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